Select Share sound on when screen sharing on the Zoom client.Deselect Share tab audio when screen sharing on the Zoom web client.Uninstall and then reinstall the Zoom client or app.How to troubleshoot muted audio when sharing screen.It doesn’t always apply to everyone in the meeting-it is happening only to select people.This issue doesn’t happen in every meeting-only certain ones.If you are encountering muted audio when sharing a screen, follow these steps to troubleshoot the issue. The issue stops as soon as they stop sharing their screen. Typically, this is accompanied by the audio button being “grayed out,” and they are not able to turn it back on. The issue is that as soon as a user (either a host or participant) starts sharing their screen, their audio no longer works and they cannot be heard in the meeting.
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